This Privacy Policy has been updated and is effective as of January 10, 2025
This Privacy Policy has been updated and is effective as of January 10, 2025
This is the privacy policy (the “Privacy Policy”) for those websites (a “Site” or “Service”, and
together the “Sites”) to which this Privacy Policy is linked and identified as such website’s
privacy policy and which are operated by SUNTRANS EXPRESS LLC (collectively the
“Provider”, “we,” “us” or “our”).
This Privacy Policy describes how we collect, use, and disclose the Personal Data you provide
through the Site. This Privacy Policy also describes the choices available to you regarding our
use of your Personal Data and how you can access the information. We respect your privacy,
and we take protecting it seriously.
“Personal Data” herein shall mean information related to an identified or identifiable natural
person.
The Provider may offer you products and services delivered to you with or without the use of
the Site. This document will apply equally and interchangeably to such Sites, products, and
services and such Sites, products, and services will append to the definition of “the Service” or
“the Services.”
This Privacy Policy should be read in conjunction with this Service’s Terms of Service, which is
incorporated herein by reference. Capitalized terms used and not otherwise defined in this
Privacy Policy shall have the meaning given to them in the Terms of Service.
This Privacy Policy applies to information we collect:
● On this Site.
● In email, text, and other electronic messages between you and this Site.
● If applicable, through mobile and desktop applications you download from this Site,
which provide dedicated non-browser-based interaction between you and this Site.
● If applicable, through mobile and desktop links provided by the Provider to this Site.
● When you interact with our advertising and applications on third party websites and
services, if those applications or advertising include links to this Privacy Policy
Additionally, the Privacy Policy applies to the following information collected by:
● The Provider offline or through any other means, including on any other website
operated by the Provider or any third party; or
● Any third party, including through any application or content (including advertising) that
may link to or be accessible from or on the Services.
Please read this Privacy Policy carefully to understand our policies and practices regarding
your information and how we will treat it. If you disagree with this Privacy Policy, refrain from
using our Service.
By accessing or using our Site, you agree to this Privacy Policy.
1.2. If you are located in the United States, by providing Personal Data to us, you consent to
the processing, including collecting, storing, using, disclosing, sharing, and transferring
your Personal Data provided to us, as prescribed in this Privacy Policy.
1.3. If you are located outside of the United States (other than for users located in Canada
and Mexico), by providing Personal Data to us, you are consenting to the transfer and/or
transmission of your Personal Data into the United States or to the location of the
Provider’s data storage facilities which may exist outside of the United States, and to the
collection, use, and disclosure of your information in accordance with this Privacy Policy.
You are also acknowledging that the laws of the jurisdiction where the data is kept will
determine the protections afforded to your Personal Data and that such protections may
not be as strict as your home jurisdiction. The Provider stores and processes the
Personal Data it gathers through your use of the Service in the United States or in the
location of the Provider’s data storage facilities, which may exist outside the United
States.
1.4. We do not intentionally collect data from EU persons. If we acknowledge that a person
from the EU provided Personal Data to us, it will be maintained as prescribed in Section
“Users from the EU”, below.
1.5. If you are located in Canada, then the terms of this Privacy Policy, as amended and
supplemented by the Canadian Privacy Policy Statement contained herein, govern your
use of this Service.
1.6. If you are located in Mexico, then the terms of this Privacy Policy, as amended and
supplemented by the Mexico Privacy Policy Statement contained herein, govern your
use of this Service.
services. IF YOU DO NOT WANT US TO PROCESS PERSONAL DATA FROM YOU,
PLEASE DO NOT PROVIDE IT TO US.
3.4. By ticking the box «I have read and agree to Terms of Service and Policy Policy» (or
similar as available) on the Site you consent and agree that we shall be entitled to
process your Personal Data as indicated by your consent and our Terms of Service and
Privacy Policy.
3.5. By ticking the box «I have read and agree to Terms of Service and Policy Policy» (or
similar as available) on the Site and by providing your phone number via the Site (such
as the contact forms available) you are consenting and agreeing to receive
communication and SMS messages from us and to be contacted by SMS message to
the provided phone number. Please note that message and data rates may apply. You
have the right to cancel your consent and opt-out (cancel) from further messaging or
other communication at any time by replying to the mentioned messages «STOP» or
«OPT-OUT».
3.5.1. The consent you have given as immediately previously described includes, but
is not limited to, consent to the receipt of electronic communications services by
third parties to enable you to receive services from us. Such third-party service
may use your Personal Data according to its own privacy policy. If we use Ring
Central Text Messaging, please refer to its privacy policy at
https://www.ringcentral.com/legal/last-update-july-29-2024/privacy-notice.html.
3.5.2. For more information please contact us at [email protected].
your browser so that it does not accept Cookies. If you do disable the use of Cookies,
you may not be able to use or experience some of the features of our Service.
4.5. Cookies are used for the purposes specified in this Privacy Policy — to provide a more
significant and better experience with us and for other related purposes.
4.6. Cookies used by this Service do not collect Personal Data (as defined under the GDPR),
but if you have any concerns whatsoever over our use of Cookies, DO NOT USE THE
SERVICE, or be sure to set your browser so that it does not accept Cookies.
4.7. Considering the objective difficulty associated with the identification of technologies
based on Cookies, we advise you to contact us if you wish to receive additional
information about our use of Cookies.
(a) Service providers. We may share your personal information with third-party companies
and individuals that provide services on our behalf or help us operate the Service (such
as customer support, hosting, analytics, call or message routing, email delivery,
responding to and sending electronic mail, marketing, and database management
services, etc.). These third parties may use your personal information only as directed
or authorized by us and in a manner consistent with this Privacy Policy and are
prohibited from using or disclosing your information for any other purpose
(b) Partners. We may sometimes share your Personal Data with partners or enable
partners to collect information directly via our Service. These partners will only use the
information as described in this Privacy Policy.
(c) Professional advisors. We may disclose your Personal Data to professional advisors,
such as lawyers, bankers, auditors, and insurers, where necessary in the course of the
professional services that they render to us. These advisors will only use the
information as described in this Privacy Policy and disclose it in cases prescribed by
the law.
(d) We may use and disclose your information to the extent we believe we are required to
do so by law, including to comply with any court order, law, or legal process, and to
respond to any government or regulatory request.
(e) For compliance, fraud prevention, and safety. We may share your Personal Data for
compliance, fraud prevention, and safety purposes as may be described above or
permitted by law. We may use and disclose your information as we consider necessary
or prudent to protect our safety, rights and/or property and that of others and other
users, to enforce and/or to report abuse or violation of the Service’s governing
documents, and in connection with our obligations under the U.S. Digital Millennium
Copyright Act (“DMCA”), as permitted by law. Such sharing may be provided only as
described in this Privacy Policy and according to law.
(f) To fulfill the purpose for which you provide it.
(g) For any other purpose disclosed by us when you provide the information.
(h) With your consent.
(i) We will dispose of your information when it is no longer useful for the purposes for
which it was provided to us by you.
5.5. We require all third parties to whom we transfer your data to respect the security of your
Personal Data and to treat it according to the law. We only allow third parties to process
your Personal Data for specified purposes and under our instructions. Where we have
knowledge that a third party is using or disclosing Personal Data in a manner contrary to
this Privacy Policy, we will take reasonable steps to prevent or stop the use or disclosure
of Personal Data and/or to obtain the third party’s deletion, destruction, anonymization or
return of Personal Data.
5.6. Except as provided in this Privacy Policy, we will not disclose your information to
unaffiliated third parties without your express consent.
5.7. We may compile statistical and aggregated information about users of the Service and
their use of the Service, and we may use, disclose, and transfer this information, as well
as any information that does not identify an individual, and any Suggestions you provide,
for any purpose without restriction.
5.8. We do not sell your Personal Data to third parties. A “sale” of Personal Data under the
CCPA is defined broadly to include the “selling, renting, releasing, disclosing,
disseminating, making available, transferring, or otherwise communicating orally, in
writing, or by electronic or other means” the Personal Data of a user to another business
or third party “for monetary or other valuable consideration”. If we decide to transfer the
rights to the Site, we will inform you so you can forbid us to transfer your Personal Data
with our business. If so, we will delete your Personal Data from the databases before a
business transfer.
updated, please promptly contact us at [email protected] and provide
sufficient information so that we can properly update your information.
be submitted to the Provider’s Corporate Communications department by mail or e-mail
as follows:
By mail: SUNTRANS EXPRESS LLC, 4149 PALISADES AVENUE, NORTH PORT, FL
34287
By e-mail: [email protected]
To register a complaint or concern, please contact [email protected]
To the extent, the provisions of the following Statements for Canada or Mexico are in
contradiction with these previous Sections, the provisions which provide more sufficient
protection of Personal Data or user’s rights will prevail unless otherwise permitted by law.
(This Statement has been updated and is effective as of June 14th, 2024)
If you are Canadian, this privacy statement may apply to you.
The Provider recognizes the importance of protecting personal information in a manner
consistent with the laws of the countries in which it does business. This Policy Statement (the
“Statement”) sets forth the particular privacy principles that the Provider follows with respect to
the personal information that it collects from Canadians. This Statement operates in
conjunction with the Provider’s Privacy Policy. To the extent that this Statement and the
Provider’s Privacy Policy are inconsistent, this Statement will govern the collection, use and
disclosure of personal information collected from Canadians.
The Provider will not collect, use or disclose your personal information without your
informed consent, unless required or permitted to do so by law, or unless otherwise
noted in this Statement.
The Provider will only use and/or disclose personal information in accordance with the
purpose for which it was collected, unless subsequently consented to, or when required
or permitted by law.
If the Provider receives personal information from its subsidiaries, affiliates or other
entities in Canada, it will use and disclose such information in accordance with the
consent received by such entities at the time of collection and the choices made by the
individuals to whom such personal information relates.
ONWARD TRANSFERS
The Provider will obtain assurances from its Agents and any third party to whom the
Provider discloses personal information that such Agent and/or third party will
safeguard personal information consistently with this Statement. The Provider will enter
into a contract with such Agent and/or third party prior to affecting a transfer of personal
information, which contract will provide at least the same level of protection as is
required by this Statement and by applicable privacy legislation. Where the Provider
has knowledge that an Agent and/or third party is using or disclosing personal
information in a manner contrary to this Statement, the Provider will take reasonable
steps to prevent or stop the use or disclosure of the personal information and/or to
obtain the Agent’s and/or third party’s deletion, destruction, anonymization or return of
the personal information.
SECURITY
The Provider will take reasonable precautions to protect personal information in its
possession from loss, misuse and unauthorized access, use, disclosure, alteration and
destruction.
DATA INTEGRITY
The Provider will use personal information only in ways that are compatible with the
purposes for which it was collected or subsequently authorized by the individual. The
Provider will take reasonable steps to ensure that personal information is relevant to its
intended use, accurate, complete, and current. Except as otherwise permitted or
required by law, personal information is retained for so long as is reasonably necessary
to fulfil the purposes for which it was collected, at which point it is deleted, destroyed,
returned or otherwise anonymized.
ACCESS
Upon request, the Provider will grant individuals reasonable access to personal
information that it holds about them. In addition, the Provider will take reasonable steps
to permit individuals to correct, amend, or delete information that is demonstrated to be
inaccurate or incomplete. These requests can be made by contacting the Provider as
provided below.
ENFORCEMENT
The Provider will conduct compliance audits of its relevant privacy practices to verify
adherence to this Statement. The Provider will use contractual or other means to
ensure that its Agents provide a comparable level of protection over your personal
information while the information is being processed by such parties.
Only employees whose duties require access to personal information are granted such
access, and only to the extent necessary. Employees are accountable for ensuring this
Statement is followed at all times. Any employee that the Provider determines
intentionally violates this Statement will be subject to disciplinary action up to and
including termination of employment.
Any changes to this Statement and to the Provider’s information handling practices will
be acknowledged in this Statement in a timely manner. The Provider may add, modify
or remove portions of this Statement when it feels that it is appropriate to do so. For
substantive changes, the Provider will make reasonable efforts to give notice of any
changes to this Statement. The Provider may provide notifications of substantive
changes prominently on its website and/or send an email or other form of
communication notifying individuals of substantive changes to the Statement.
Substantive changes to the Statement will be binding thirty (30) days after such
changes have been introduced and for which notification of such substantive changes
has been made. The date when this Statement was most recently amended is noted at
the top of this Statement.
To the extent, the provisions of this Statement for Canada are in contradiction with the
Sections of the Privacy Policy, the provisions which provide more sufficient protection
of Personal Data or user’s rights will prevail unless otherwise permitted by law.
(This Notice has been updated and is effective as of June 14th, 2024)
The Provider (“the Provider”) recognizes the importance of protecting personal data in
accordance with the laws of Mexico. This Privacy Notice sets forth how we collect, use and
process personal data in numeric, alphabetical, graphic, photographic, acoustic or any other
form concerning an identified or identifiable individual (“Personal Data”). The items contained
in this Privacy Notice are required by Mexico’s Federal Law on the Protection of Personal Data
Held by Private Parties (“Data Protection Law”), its regulation and other applicable provisions.
● The Provider is considered the “Data Controller” pursuant to the Data Protection Law.
● We will not collect financial, property or sensitive data from you without your express
consent. Sensitive data is information related with state of health, medical history,
impairments, medical requirements, allergies, results of psychometric tests, gender,
marital status, bank accounts, records and affiliations.
● When express consent is required, we will provide you with a simple and free-of-charge
means of providing express consent.
● If you have a legal relationship with the Provider, your express consent is not required
for processing financial, property or other Personal Data as strictly required by for the
relationship.
● We will not use your Personal Data for any purpose not described in our Privacy Policy.
● You may revoke your express consent for the use of your Personal Data at any time by
contacting us at [email protected] and providing sufficient information
so that we can comply with your request. In any case, said application must clearly
detail the data or purposes for which your consent is revoked.
● Your use of the Services provides consent (tacit or express) for the collection of
Personal Data through the technology means discussed in the Privacy Policy. If you do
not consent to collection of Personal Data through your use of the Services, DO NOT
USE THE SERVICES.
● The Personal Data collected is minimally necessary to provide you with useful
information through access to the Services.
● This Privacy Notice does not apply to corporations or individuals accessing the
Services as businessmen and woman and professionals.
● If Personal Data is collected by technology means (as described in the Privacy Policy)
it is presumed to comply with the Quality Principle of the Data Protection Law, until
such time as you declare and prove otherwise.
● We will retain your Personal Data only as long as necessary to facilitate your use of the
Services or services related to the Service.
To the extent, the provisions of this Statement for Mexico are in contradiction with the Sections
of the Privacy Policy, the provisions which provide more sufficient protection of Personal Data
or user’s rights will prevail unless otherwise permitted by law.